Return & Refund policy

Return & Refund Policy

Last Updated: May 19, 2026

Thank you for shopping with FunReplace. We want you to feel confident when placing an order with us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Window

We accept returns within 30 days after delivery.

This means you have 30 days from the date you receive your order to request a return.

2. Eligible Returns

We accept returns for both:

  • defective products.
  • non-defective products.

To be eligible for a return, the item must be:

  • in new condition only.
  • unused and undamaged.
  • returned with original packaging, if applicable.
  • accompanied by proof of purchase or order number.

3. Exchanges

We also accept exchanges.

If you would like to exchange an item, please contact us first so we can assist you with the process.

4. Return Method

Returns are accepted by mail.

To start a return, please contact our support team at:

support@funreplace.com

Once your return request is approved, we will provide return instructions.

5. Return Shipping Cost

Non-Defective Returns

For returns or exchanges that are not related to product quality issues, a return shipping fee of USD $9.90 will be deducted from the refund amount or charged for the exchange process.

Defective or Incorrect Items

If the item is defective, damaged, or incorrect due to our error, we will provide a free return label or cover the return shipping cost.

6. Restocking Fees

We do not charge any restocking fees for returns.

7. Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved:

  • your refund will be issued to your original payment method
  • refunds are processed within 10 business days

Please note that your bank or payment provider may require additional time to post the refund to your account.

8. Contact Information

If you have any questions about returns, refunds, or exchanges, please contact us:

FunReplace
Operated by: Hangzhou Yuanlan Trading Co., Ltd.
Email: support@funreplace.com