Shipping Policy

Last Updated: May 19, 2026

Thank you for shopping with FunReplace. We are committed to processing and delivering your order as quickly and clearly as possible.

1. Shipping Destinations

We currently ship to:

United States,Canada.

Asia

Available regions:
Hong Kong SAR, Japan, Kuwait, Malaysia, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates.

Europe

Available regions:
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.

Oceania

Available regions:
Australia, New Zealand.

The above are the countries to which we currently ship; we are also working to add other countries.

 

2. Shipping Origin

All orders are shipped from our fulfillment facility in China.

 

3. Order Cut-Off Time

The daily order cut-off time is 5:00 PM (GMT+8), Monday to Friday.

Orders placed before the cut-off time will begin processing the same or next business day.
Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

 

4. Order Processing Time

Orders are processed within 1 to 3 business days  Monday to Friday .

5. Shipping Methods and Delivery Time

United States

Standard Shipping: 7–12 business days  Monday to Friday — Free.
Express Shipping: 6–10 business days Monday to Friday  — USD $5.90.

Canada

Standard Shipping: 7–12 business days  Monday to Friday — Free.
Express Shipping: 6–10 business days Monday to Friday  — USD $5.90.

Asia

Available regions:
Hong Kong SAR, Japan, Kuwait, Malaysia, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates.

Standard Shipping: 7–12 business days  Monday to Friday — Free.
Express Shipping: 6–10 business days Monday to Friday  — USD $5.90.

Europe

Available regions:
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.

Standard Shipping: 7–12 business days  Monday to Friday — Free.
Express Shipping: 6–10 business days Monday to Friday  — USD $5.90.

Oceania

Available regions:
Australia, New Zealand.

Standard Shipping: 7–12 business days  Monday to Friday — Free.
Express Shipping: 6–10 business days Monday to Friday  — USD $5.90.

Estimated Total Delivery Time

The total delivery time includes both processing and shipping.

Most orders arrive within:

United States (Standard): 8–15 business days Monday to Friday.
United States (Express): 7–13 business days Monday to Friday.

Canada (Standard): 8–15 business days Monday to Friday.
Canada (Express): 7–13 business days Monday to Friday.

Asia (Standard): 8–15 business days Monday to Friday.
Asia (Express): 7–13 business days Monday to Friday.

Europe (Standard): 8–15 business days Monday to Friday.
Europe (Express): 7–13 business days Monday to Friday.

Oceania (Standard): 8–15 business days Monday to Friday.
Oceania (Express): 7–13 business days Monday to Friday.

6. Shipping Fees

Shipping fees are shown at checkout before payment is completed.

Current Shipping Rates

7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Tracking information usually becomes available within 1 to 2 business days after dispatch.

If your order includes multiple items, they may be shipped separately.

 

8. Lost or Delayed Orders

If your order has not arrived within 30 days after shipment, please contact us at support@funreplace.com.

If your package is confirmed lost, we will provide either:

a replacement, or a full refund.

9. Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout.

If you need to update your shipping address, please contact us as soon as possible at support@funreplace.com.

10. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at support@funreplace.com and include your order number and photos of the issue if possible.

We will review the issue and assist you with a resolution.

11. Customs Duties & Taxes

Import duties and taxes may apply depending on your country or region and are the responsibility of the customer.

Customs policies vary by country, and we are unable to control or predict these charges.

12. Contact Information

If you have any questions about shipping, please contact us:

FunReplace
Operated by: Hangzhou Yuanlan Trading Co., Ltd.
Email: support@funreplace.com

Business Address:
No. 138 Dinggong Road, Liangzhu Street, Yuhang District,
Room A4645, Room 208, Building 2,
Hangzhou City, Zhejiang Province, China 311113